• General Information

All pieces are handmade to order. Please allow 3‑7 business days for your order to be prepared and shipped.
I personally craft, pack and ship every item. Thank you for your patience.

• Shipping Information

International orders typically take 9‑20 business days. Delivery times vary by destination.

If you need to update your shipping address or cancel your order, please reach out within 12 hours after checkout.

• Important Notes

Every order is carefully packed. Unforgetjewelry cannot be held responsible for items lost or damaged in transit.

Buyers are responsible for all destination‑country customs duties, VAT and import fees. Please check your local customs rules before ordering.

• How to Care for Solder Jewelry

To keep your piece looking its best, remove it before swimming, bathing or working out.
Avoid perfumes, lotions and harsh chemicals.

Though solder is water‑resistant, frequent moisture may cause tarnishing.
Use a polishing cloth to restore shine.